Returns & Exchanges

CLIENTES EN COLOMBIA

Cambios dentro de 15 dias de la compra. No hay devoluciones. Para mas informacion favor contactarnos via IG dm o Whastapp 

U.S.A CUSTOMERS

In the event that you are not fully satisfied with your purchase, we want to make the return or exchange process as easy for you as possible. There are just some things we want you to keep in mind!

    • Returns or exchanges of full-priced merchandise are accepted within 15 days of purchase.
    • Discounted or on Sale items are not returnable or exchangeable.
    • Returned or exchanged merchandise should include purchase receipt and it must be in original condition, unworn, unaltered and unwashed. All tags attached.
    • Refunds will be issued in the original form of payment, store credit or gift card.
    • The first return or exchange will be covered by Adara Swimwear. If a second exchange or return is requested, the cost of the second shipping will be covered by the customer.
    • All clearance / sales product orders are final and can not be returned or exchanged.

How to Return Merchandise by Mail

1. All returns must be approved by our support team. You can contact us at support@adaraswimwear.com

NOTE: We reserve the right to refuse a refund request if it does not comply with our policy.

2. We will review the return reasons, and if approved, you will receive a free return label.

NOTE: Once the return label is received, we strongly recommend that you save your return tracking number until you have been notified that we have completed your refund. Your credit will be processed and it should be reflected on your next credit card statement.

Cancellations

Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations.